Municipalities

NexLevel offers municipalities an impressive range of experienced IT management consultants who have current experience with almost every technology used by cities to serve citizens and businesses. Our references include numerous engagements that can be classified as:

• Strategic Planning
• IT Planning (long range)
• GIS Master Plans
• Procurement/Selection
• RFP Development
• Evaluation and Selection Assistance
• Feasibility Studies
• Project Management
• Assessments
• Network Assessments
• Service Level Assessments
• Project Assessments
• Needs Assessments
• Application Assessments
• IT Operations/Staffing Assessments
• IT Standards, Policy and Procedure Development
• IT Process Re-engineering
• Business Process Re-engineering (BPR)
• Business Process Improvement

NexLevel is recognized for developing strategic plans that successfully align an organization's IT resources and expenditures with their strategic business plans. We use a proven methodology that has been tailored to address the unique needs and complexities of municipalities.

Our experience with municipalities includes working with the following technologies:

• Finance/Human Resource Systems
• Permit Systems (Applications, Code Enforcement, Inspections)
• Citizen Relationship Management (CRM)
• Geographic Information Systems (GIS)
• Document Imaging Systems
• Utility Billing/Customer Information Systems
• Police Computer Aided Dispatch (CAD) and Records Management Systems (RMS)
• Fire Computer Aided Dispatch (CAD) and Records Management Systems (RMS)
• Computerized Maintenance Management Systems (CMMS)
• Supervisory Control and Data Acquisition (SCADA)
• Field Reporting/Mobile Data Computers/Wireless
• Internet/Web Services
• Meter Reading/Automated Meter Reading
• Data Warehouse/Mart
• Automated Call Distribution (ACD)/Interactive Voice Response (IVR) Systems